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Flatpack Assembly Specialists |
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RADIO INTERVIEW
Chris of ABC Local Radio,
Perth, Western Australia. Chris:
Several months ago we bought a new corner TV cabinet thingy and naturally
enough it came in a flat pack. Doesn’t everything these days? It took me
about a day and almost a divorce to get it assembled and I'm still not sure
it's been put together properly. Sound familiar? Well a couple of former
school mates in Sydney have started a business that does just that –
assembles flat packs in your home and needless to say the business is
thriving. One of the partners, Peter joins me this morning. Gidday Peter. Peter:
Good morning Chris, it’s a pleasure to be on your show this morning. Chris:
Good to have you. Peter I notice that you both have engineering degrees. I've
always suspected that qualification was essential for this sort of work. Peter:
Well you need to have a mechanical aptitude - that's for sure. And, as you
mentioned just a moment ago in terms of almost went through a divorce, I
think we are more in the business of settling marriages and resolving their
disputes more than anything else these days. Chris:
Now I'm guessing that the majority of your clientele would be women but its
women who call up on behalf of their husbands who are too embarrassed to call
you up. Peter:
Well, yes and no, we do get some male partners who are wanting to impress
their girlfriend and call us in quietly and send their girlfriend out for a
girls night out, and ask us to come in and put the furniture together for
them and they take the credit for it. Chris:
Isn’t that magnificent. Look, I was looking at some of your testimonials on
your web site and there was one about this woman thanking you for assembling
her wardrobe and commenting that you had actually had to supply parts that
were missing in the flat pack. Again, I've always suspected that invariably
you either have too few or two many parts in that bloody thing. Peter:
Yeah…it's interesting times when there are parts left over and they say 'No,
they just supply us extra parts in case we lose one or two'. Chris:
What's the most unusual thing you have ever had to assemble, Peter? Peter:
Oh, I wouldn’t say there is anything really unusual as such but we get some interesting
jobs where we assemble shelves between two vertical poles for example; that
go from the floor to the ceiling, and that takes a big degree of challenge in
terms of getting that together and making it all level and straight. The more
interesting thing is the variety of people we meet. Chris:
Yep, what from all walks of life? Peter:
All walks of life and all different needs and at the end of the day they all
have one common thing and that is that they want our assistance and are
really grateful for it too. Chris:
I guess having an engineering qualification would be useful especially
working in the inner Sydney area because the housing density increasing,
you'd be expected to manoeuvre some of those objects around fairly tight
confined spaces, wouldn’t you? Peter:
Well, yes and no, I mean that's part of the flat pack design is that it's
easy to manoeuvre it in through the doorways and the hallways. And, when we
get on site, GetIt Assembled puts it together and it's just lifted up into
the position where it wants to go. Chris:
I actually noticed again on your web site that one of the frequently asked
questions is how much room do I need in my place to assemble it? You make
that very clear that you actually have to have enough clear; you have to
physically have enough room to assemble the flat pack in your house. Peter:
Yeah, that's right. There was one circumstance where we went to where we had
to basically move out all the bedroom furniture just to get some floor space
to put up a wardrobe. So, yeah it is important that we do have that physical
space around it otherwise it creates some hassles for us. Chris:
Do you ever have to kind of call in cranes and cherry pickers and stuff to
bring in objects from outside the house across? Peter:
Well, we have had one circumstance where we one customer wanted an item
lifted up onto the first floor and yeah, it did require a crane to lift it up
onto the balcony and put it in through the glass sliding doors. Chris:
I guess that's one of the offshoots of the business when it gets to that
stage is to run classes; night classes for men who feel like that part of
their education has been lacking in not being able to assemble these things.
I can see that idea taking off. Peter:
Well…yeah, it's quite possible but I think the whole idea of flat pack
assembly is that it's meant to be simple but for some people it actually
becomes complicated. And, I don't necessarily think classes are something
that's going to happen all that quickly. Chris:
Now, what's your approach in terms of assembling a flat pack? Maybe you can
give us all a bit of help here. Do you use the instructions or do you get
them and just chuck them away? Peter:
Well, some people call them the 'destructions' rather than the instructions,
so 'No' with our business GetIt Assembled we've been doing it for some years
now and our experience helps us in nutting out those instructions and
basically we just refer to them on the occasion and we put it together very
quickly and that's our niche…our niche is the experience that comes with our
trades people and getting it together. Chris:
Look it sounds like a fantastic service. So you're saying you don't have to
do a degree in either Swedish or Asian English to be able to interpret it. Peter:
Well, with our business and our skilled people, no you don’t need to have
that degree qualification to do it. It comes with experience and that's the
key to it all; is having the experience and having competent people who are
courteous and friendly at all times and being able to let the people, or the
customers relax, while we are putting it together for them. Chris:
Wonderful stuff, Peter. How much do you charge for house calls in Western
Australia? Peter: Ah, well. As long as the plane ticket is free we'll be there. Chris:
Peter thanks so much for joining me this morning. It's a wonderful business
and good luck with it. Peter: All right. Thanks for the time. Chris:
Take care. That was Peter is co-partner of the flat pack assembly business in
Sydney called GetIt Assembled. |
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GetIt
Assembled
Head Office: 02 9544 9222
Business Hours Service: 0419 578 857
After
Hours Service: 0410 415 236
Web: http://www.getitassembled.com.au/
Email: info@getitassembled.com.au
ã 2006 GetIt Assembled